Return & Refund Policy

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How do I cancel an order on hasidesigns?

If unfortunately you have to cancel an order, please do so within 24 hours of placing the order.

For outright cancellations by you:

-     If you cancel your order before your product has shipped, we will refund the entire amount.

If the cancellation is after your product has shipped:

-    If you received the product, it will be eligible for replacement/ exchange within 5 days of the receipt of the order.

Refund Policy:

In case of Refund/Exchange the order has to be shipped back within 7 working days. On receiving the order the amount is refunded back to the customers bank account. Refunds will be made in the customers bank account within 10 working days from the date of receiving the order. Please note that exchange can be done ONCE only.

Once an order is exchanged it cannot be returned or exchanged again.

Rs100 DELIVERY CHARGES ARE NON REFUNDABLE. 

GARMENTS WITHOUT TAGS ARE NOT ACCEPTED

Return Policy

In case of complaints regarding products please refer the issue to us.

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please email us at info.hasidesigns@gmail.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.

Apart from condition reserved herein above, the following products shall not be eligible for return or replacement, viz:

• Any product that exhibits physical damage to the box or to the product;

• Any product that is returned without all original packaging and accessories, including the retail box and all other items originally included with the product at the time of delivery;

• Any product without a valid, readable, untampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number;

• Any product from which the UPC (Universal Product Code) has been removed from its original packaging.